The Soul of a New Machine

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Why Things Bite Back: Technology and the Revenge of Unintended Consequences

by Edward Tenner  · 1 Sep 1997

, each member producing a small part of an increasingly bulky and complex whole. There is no software equivalent of Tracy Kidder's hardware odyssey, The Soul of a New Machine. There is, however, an excellent contrast in Lauren Ruth Wiener's Digital Woes, the best general-interest explanation to date of why and how computer

Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business, and the World

by Don Tapscott and Alex Tapscott  · 9 May 2016  · 515pp  · 126,820 words

Honeywell). In the 1970s and 1980s, minicomputers exploded onto the scene. Tracy Kidder captured the rise of Data General in his 1981 best seller The Soul of a New Machine. Like mainframe companies, most of these firms exited the business or disappeared. Who remembers Digital Equipment Corporation, Prime Computer, Wang, Datapoint, or the minicomputers of

Worldwide Interbank Financial Telecommunication (SWIFT), 42, 59, 262 Society of European Stage Authors and Composers (SESAC), 229 Song, Dawn, 288 Sony Music Entertainment, 229, 230 Soul of a New Machine, The (Kidder), 150 Spain, Agora Voting, 218–19 Spam, 34, 39, 255, 321n Spotify, 88, 229, 230, 239, 319n Srinivasan, Balaji, 178–79 Stakeholders, 262

Final Jeopardy: Man vs. Machine and the Quest to Know Everything

by Stephen Baker  · 17 Feb 2011  · 238pp  · 77,730 words

World of Trivia Buffs, Villard Books, 2006 Johnson, Steven, Mind Wide Open: Your Brain and the Neuroscience of Everyday Life, Scribner, 2004 Kidder, Tracy, The Soul of a New Machine, Little, Brown and Co., 1981 Klingberg, Torel, The Overflowing Brain: Information Overload and the Limits of Working Memory, Oxford University Press, 2009 Lanier, Jaron, You

The Internet Trap: How the Digital Economy Builds Monopolies and Undermines Democracy

by Matthew Hindman  · 24 Sep 2018

Web Traffic With Bruce Rogers [A] small company had to court disaster. It had to grow like a weed just to survive. —Tracy Kidder, The Soul of a New Machine, 1981 Somewhere around 1790, New York City grew to 32,000 inhabitants, and passed Philadelphia as the largest city in North America. New York’s

and, 105, 107, 110, 143, 155; personalization and, 54; tilted playing field and, 20–23, 26, 33–34, 36; traffic and, 87 Sotheby’s, 42 Soul of a New Machine, The (Kidder), 82 Spanner, 21, 23 speed: attention economy and, 1–2, 21–25, 30, 54, 81–82, 147–48, 166–67, 170, 190, 193n1

Where Wizards Stay Up Late: The Origins of the Internet

by Katie Hafner and Matthew Lyon  · 1 Jan 1996  · 352pp  · 96,532 words

: Praeger, 1983. Holzmann, Gerard J., and Björn Pehrson. The Early History of Data Network. Los Alamitos, Calif.: IEEE Computer Society Press, 1995. Kidder, Tracy. The Soul of a New Machine. Boston: Little, Brown, 1981. Killian, James R., Jr. Sputnik, Scientists, and Eisenhower: A Memoir of the First Special Assistant to the President for Science and

Made to Break: Technology and Obsolescence in America

by Giles Slade  · 14 Apr 2006  · 384pp  · 89,250 words

, To Engineer Is Human, p. 192. 27. Victor J.Papanek,The Green Imperative (New York: Thames and Hudson, 1995), p. 175. 28. Tracy Kidder, The Soul of a New Machine (Boston: Little, Brown, 1981), p. 59. Petroski, To Engineer Is Human, p. 192. 29. Ceruzzi,History of Modern Computing, p. 215.Martin,The Wired Society

Digital Apollo: Human and Machine in Spaceflight

by David A. Mindell  · 3 Apr 2008  · 377pp  · 21,687 words

drama and interest of spaceflight and the social importance of computers. Tracy Kidder’s 1981 book about a group of engineers building a computer, The Soul of a New Machine, had the ironic result that the computer he focused on, a minor commercial machine, was forgotten, while his book is long remembered. This story has

–160 (see also use of term, 145–146 Automation) user errors and, 160 Basic language and, 149 SOLARIUM, 151 Battin and, 145–146, 151, 158 Soul of a New Machine, The (Kidder), 14 budget for, 146 Soulé, Hartley, 27 bugs and, 150, 171–172, 175–176, 232–233 Sound barrier, 44 building programs and, 151

Revolution in the Valley: The Insanely Great Story of How the Mac Was Made

by Andy Hertzfeld  · 19 Nov 2011

to write our story for us.” The previous year, a development team at Data General was immortalized by Tracy Kidder’s best-selling book, The Soul of a New Machine, about the ups and downs of developing a new minicomputer. Now it seemed that Mike Moritz was going to do something similar for the Mac

The Soul of a New Machine

by Tracy Kidder  · 1 Jan 1981  · 299pp  · 99,080 words

Prologue: A GOOD MAN IN A STORM All the way to the horizon in the last light, the sea was just degrees of gray, rolling and frothy on the surface. From the cockpit of a small white sloop — she was thirty-five feet long — the waves looked like hills coming up from behind, and most of the crew preferred not to glance at them. There were no other boats in sight, but off to the south for a while they could see the reassuring outlines of the coast. Then it got dark. Running under shortened sails in front of the northeaster, the boat rocked one way, gave a thump, and then it rolled the other. The pots and pans in the galley clanged. A six-pack of beer, which someone had forgotten to stow away, slid back and forth across the cabin floor, over and over again. Sometime late that night, one of the crew raised a voice against the wind and asked, "What are we trying to prove?" All of them were adults. The owner and captain was a lawyer in his sixties. There were a psychologist and a physician and a professor, all of them in their late thirties, and also a man named Tom West. West was rather mysterious, being the merest acquaintance to one of them and a stranger to the others. They were bound for New York from Portland, Maine, on yachtsman's business, which is to say, primarily for sport. And when they had set sail in sheltered Casco Bay earlier that evening, decked out bravely in slickers and sou'westers, all of them had felt at least a little bit romantic. But when they cleared the lee of the land and entered the seaway, and the boat suddenly began to lurch, they grabbed the nearest sturdy railings and thought about their suppers, which by the time it got dark, several of them had lost. Most of the crew now fell into that half-autistic state that the monotony of storms at sea occasionally induces. You find a place to sit and getting a good hold of it, you try not to move again. The boat rolls this way and you flex the muscles around your stomach, then relax; she rolls that way and you flex again. Just staying in one place is exercise. For a while your mind may rebel: "Why did you come, idiot? You don't have to be out here." You may feel remorse for having cursed some part of life on land. After a time, though, phrases start falling from your memory — snatches of song or prayer or nursery rhymes — and you repeat them silently. A little shot of spray in the face, however, or an especially loud and dangerous-sounding thump from the hull, usually breaks the trance and puts you back at sea again. You feel like a lonely child. The ocean doesn't care about you. It makes your boat feel tiny. The oceans are great promoters of religion, or at least of humility — but not in everyone. In the glow of the running lights, most of the crew looked like refugees, huddled, wearing blank faces. Among them, Tom West appeared as a thin figure under a watch cap, in nearly constant motion. High spirits had apparently possessed him from the moment they set sail, and the longer they were out in the storm, the heavier the weather got, the livelier he grew. You could see him grinning in the dark. West did all that the captain asked, so cheerfully, unquestioningly and fast, that one might have thought the ghost of an old-fashioned virtuous seaman had joined them. Only West never confessed to a queasy stomach. When one of the others asked him if he felt seasick too, he replied, in a completely serious voice, that he would not let himself. A little later, he made his way down to the cabin, moving like a veteran conductor in a rocking, rolling railroad car, and got himself a beer. West was at the helm, the tiller in both hands, riding the waves; he was standing under a swaying lantern in the cabin studying the chart, he was nimbly climbing out onto the foredeck to wrestle in a jib and replace it with a smaller one. And when the captain decided to make for shelter, very late that night, at a little harbor with a passage into it that was twisty, narrow and full of tide, it was West, standing up in the bow, who spotted each unlighted channel marker and guided them safely in. By dawn, the wind had moderated slightly and everyone felt better. They went out and raised their spinnaker. West gazed up at the large billowing sail and said, "The spinnaker looks like a win." He said, "Hey, we're haulin' ass." There was something faintly ridiculous about his exclamations, but also something childlike that made his companions smile. He was grinning most of the day, a cockeyed little smile that collected in one corner of his mouth. When the captain remarked worriedly that his boat had never gone so fast before, West laughed. He made the sound mostly in his throat. It was a low and even noise. Odd in itself and oddly provoked, the kind of laughter that ghost stories inspire, it seemed to say, "Here's something that's not ordinary." A snapshot taken of the cockpit in the afternoon shows West sitting in the stern. The dark shadow of a day's growth of beard reveals that he passed adolescence some years ago, though just how many would be impossible to say. In fact, he is just forty. He wears glasses with flesh-colored rims, and a heavy gray sweater that must have given him long faithful service hangs loosely on his frame. He looks as if he must smell of wool. He looks thin, with a long narrow face that on a woman would be called horsey. A mane of brown hair, swept back behind his ears, reaches almost to his collar. His face is lifted, his lips pursed. He appears to be the person in command. One of the crew would remember being alone with him on watch one night. They were sailing under clear skies with a gentle breeze. Suddenly, at the slackening of the tide, the wind fell away, some clouds rolled in, and then just as suddenly, when the tide began to run, the sky cleared up and the breeze returned. In a low and throaty voice, West made exclamations: "Did you see that?" He made his low and spooky laugh. His companion was about to say, "Well, I've seen this happen before." The tone of West's voice prevented him, however. He thought it would be rude to describe this event as ordinary. Besides, West was right, wasn't he? It was strange and wonderful the way the pieces of the weather sometimes played in concert. At any rate, it was fun to think that they had just encountered a natural mystery, and, somewhat surprised at himself, West's companion suggested that events like that made superstitions seem respectable. West gave his low laugh, apparently signifying agreement. The psychologist, meanwhile, was waiting for West to go to sleep. He had not done so for more than a few hours altogether. By the third day, when they were sailing in sunshine with a gentle breeze, the psychologist expected to see signs of exhaustion appear in West. Instead, West put on his bathing suit and took a long vigorous swim beside the boat. Back at a restaurant near Portland before they'd gone out into the storm, while they'd been sharing the meal that most of them soon regretted, West had told them, "I build computers." Although he spoke at some length about certain extraordinary sounding, new computing systems, the others came away uncertain about what role, if any, he had played in their construction. They felt only that whatever he did for a living, it was probably interesting and obviously important. One time while West was manning the tiller, the psychologist asked him how he had learned to sail. West didn't answer. A little later on, thinking he hadn't heard the question, the psychologist inquired again. "You already asked me that," West snapped. After a moment's silence, he wet his lips and explained that he had taught himself mostly, as a boy. On another occasion, just to make conversation, one of the crew asked West what sort of computer he was building now. West made a face and looked away, and muttered something about how that was work and this was his vacation and he would rather not think about that. The people who shared the journey remembered West. The following winter, describing the nasty northeaster over dinner, the captain remarked, "That fellow West is a good man in a storm." The psychologist did not see West again, but remained curious about him. "He didn't sleep for four nights! Four whole nights. : And if that trip had been his idea of a vacation, where, the psychologist wanted to know, did he work? HOW TO MAKE A LOT OF MONEY For a time after the first pieces of Route 495 were laid down across central Massachusetts, in the middle 1960's, the main hazard to drivers was deer. About fifteen years later, although traffic went by in processions, stretches of the highway's banks still looked lonesome. Driving down 495, you passed some modern buildings, but they quickly disappeared and then for a while there would be little to see except the odd farmhouse and acres of trees. The highway traverses some of the ghost country of rural Massachusetts. Like Troy, this region contains evidence of successive sackings: in the pine and hardwood forests, which now comprise two-thirds of the state, many cellar holes and overgrown stone walls that farmers left behind when they went west; riverside textile mills, still the largest buildings in many little towns, but their windows broken now, their machinery crumbling to rust and the business gone to Asia and down south. However, on many of the roads that lead back behind the highway's scenery stand not woods and relics, but brand-new neighborhoods, apartment houses, and shopping centers. The roads around them fill up with cars before nine and after five. They are going to and from commercial buildings that wear on their doors and walls descriptions of new enterprise. Digital Equipment, Data General — there on the edge of the woods, those names seemed like prophecies to me, before I realized that the new order they implied had arrived already. A few miles north of the junction of Route 495 and the Massachusetts Turnpike, off an access road, sits a two-story brick building, surrounded by parking lots. A sign warns against leaving a car there without authority. The building itself looks like a fort. It has narrow windows, an American flag on a pole out front, a dish antenna on a latticed tower. Mounted on several corners of the roofs, and slowly turning, are little TV cameras. This is Building A/B — 14B was fastened seamlessly to I4A. Some employees call the place "Webo," but most refer to it as "Westborough," after the name of the town inside whose borders the building happens to exist. "Westborough" is worldwide headquarters of the Data General Corporation. Driving up to the building one day with one of the company's public relations men, I asked, "Who was the architect?" "We didn't have one!" cried the beaming press agent. Company engineers helped to design Westborough, and they made it functional and cheap. One contractor who did some work for Data General was quoted in Fortune as saying, "What they call tough auditing, we call thievery." However they accomplished it, Westborough cost only about nineteen dollars a square foot at a time when the average commercial building in Massachusetts was going for something like thirty-four dollars a foot. But looks do matter here. The company designed Westborough not just for the sake of thriftiness, but also to make plain to investors and financial analysts that Data General really is a thrifty outfit, "There's no reason in our business to have an ostentatious display," a company analyst for investor relations explained. "In fact, it's detrimental." The TV cameras on the roofs, the first defense against unscrupulous competitors and other sorts of spies and thieves, must comfort those who have a stake in what goes on inside. As for me, I imagined that somewhere in the building men in uniforms were watching me arrive, and I felt discouraged from walking on the grass. The only door that opens for outsiders leads to the front lobby. A receptionist asks you to sign a logbook, which inquires if you are an American citizen, wants your license plate number, and so on. Still you cannot pass the desk and enter the hallways beyond — not until the employee you want to see comes out and gives you escort. When I inquired, the cheerful young receptionist said that once in a great while some outsider would try to break the rules and try to slip inside. The lobby could belong to a motor inn. It has orange carpeting and some chairs and a sofa upholstered in vinyl, on which salesmen and would-be employees languish, awaiting appointments. Now and then, a visitor will stand and gaze into a plastic case. It contains the bare bones of a story that will feed the dreams of any ambitious businessman. The First NOVA, reads a legend on the case. Inside sits a small computer, about the size of a suitcase, with a cathode-ray tube — a thing like a television screen — beside it. A swatch of prose on the back wall, inside the case, explains that this was the first computer that Data General ever sold. But the animal in there isn't stuffed; the computer is functioning, lights on it softly blinking as it produces on the screen beside it a series of graphs — ten years' worth of annual reports, a precis of Data General Corporation's financial history. Left to their own devices, the engineers who worked in the basement of Building 14A/B could surely have produced a flashier display, but a visitor from Wall Street who had never paid attention to this company before might have felt faint before the thing. The TV screen was blue. The graphs, etched in white, appeared in rotating sequence, and each one bore a name. "Cumulative Computers Shipped Since Our Founding" started with 100 in 1969 and went right up to 70,700 in 1979. The image vanished. "Net Sales" appeared, to show that revenues had ascended without a hitch from nothing in 1968 to $507.5 million in 1979. That graph went away and in its place came one describing profit margins. These hardly varied. The profits just rolled in, year after year, along a nearly straight line, at about 20 percent (before taxes) of those burgeoning net sales. Someone unaccustomed to reading financial reports might have missed the full import of the numbers on the screen, the glee and madness in them. But anyone could see that they started small and got big fast. Mechanically, monotonously, the computer in the case was telling an old familiar story — the international, materialistic fairy tale come true. The first modern computers arrived in the late 1940s, and although many more or less single-handed contributions fostered the technology, they did so mainly in the shade of a familiar association in America among the military, universities and corporations. On the commercial side, IBM quickly established worldwide hegemony; it brought to computers the world's best sales force, all dressed in white shirts and blue suits. For some years the computer industry consisted almost exclusively of ...

Keep It Real: Everything You Need to Know About Researching and Writing Creative Nonfiction

by Lee Gutkind  · 1 Jan 2008  · 123pp  · 36,533 words

make immersion worth the effort. “I believe in immersion in the events of a story,” writes Tracy Kidder, the Pulitzer Prize-winning author of The Soul of a New Machine, House, Home Town, and many other books. “I take it on faith that the truth lies in the events somewhere and that immersion in those

Game Over Press Start to Continue

by David Sheff and Andy Eddy  · 1 Jan 1993  · 500pp  · 156,079 words

Broad Band: The Untold Story of the Women Who Made the Internet

by Claire L. Evans  · 6 Mar 2018  · 371pp  · 93,570 words

The Friendly Orange Glow: The Untold Story of the PLATO System and the Dawn of Cyberculture

by Brian Dear  · 14 Jun 2017  · 708pp  · 223,211 words

Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy

by George Gilder  · 16 Jul 2018  · 332pp  · 93,672 words

Founders at Work: Stories of Startups' Early Days

by Jessica Livingston  · 14 Aug 2008  · 468pp  · 233,091 words

Dealers of Lightning

by Michael A. Hiltzik  · 27 Apr 2000  · 559pp  · 157,112 words

The Dream Machine: The Untold History of the Notorious V-22 Osprey

by Richard Whittle  · 26 Apr 2010  · 616pp  · 189,609 words

Ways of Being: Beyond Human Intelligence

by James Bridle  · 6 Apr 2022  · 502pp  · 132,062 words

Death Glitch: How Techno-Solutionism Fails Us in This Life and Beyond

by Tamara Kneese  · 14 Aug 2023  · 284pp  · 75,744 words

Coding Freedom: The Ethics and Aesthetics of Hacking

by E. Gabriella Coleman  · 25 Nov 2012  · 398pp  · 107,788 words

The Dream Machine: J.C.R. Licklider and the Revolution That Made Computing Personal

by M. Mitchell Waldrop  · 14 Apr 2001

More Joel on Software

by Joel Spolsky  · 25 Jun 2008  · 292pp  · 81,699 words

The Age of Spiritual Machines: When Computers Exceed Human Intelligence

by Ray Kurzweil  · 31 Dec 1998  · 696pp  · 143,736 words

Masters of Management: How the Business Gurus and Their Ideas Have Changed the World—for Better and for Worse

by Adrian Wooldridge  · 29 Nov 2011  · 460pp  · 131,579 words

Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone

by Satya Nadella, Greg Shaw and Jill Tracie Nichols  · 25 Sep 2017  · 391pp  · 71,600 words

Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs

by Ken Kocienda  · 3 Sep 2018  · 255pp  · 76,834 words

The Code: Silicon Valley and the Remaking of America

by Margaret O'Mara  · 8 Jul 2019

Boom: Bubbles and the End of Stagnation

by Byrne Hobart and Tobias Huber  · 29 Oct 2024  · 292pp  · 106,826 words

Billionaire, Nerd, Savior, King: Bill Gates and His Quest to Shape Our World

by Anupreeta Das  · 12 Aug 2024  · 315pp  · 115,894 words

The Billion-Dollar Molecule

by Barry Werth  · 543pp  · 163,997 words

The Year Without Pants: Wordpress.com and the Future of Work

by Scott Berkun  · 9 Sep 2013  · 361pp  · 76,849 words

Strength in What Remains

by Tracy Kidder  · 29 Feb 2000  · 267pp  · 91,984 words

Good Prose: The Art of Nonfiction

by Tracy Kidder and Richard Todd  · 15 Jan 2013  · 160pp  · 53,435 words

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency

by Tom Demarco  · 15 Nov 2001  · 166pp  · 53,103 words

Animal Spirits: The American Pursuit of Vitality From Camp Meeting to Wall Street

by Jackson Lears

Mountains Beyond Mountains: The Quest of Dr. Paul Farmer, a Man Who Would Cure the World

by Tracy Kidder  · 8 Sep 2003  · 331pp  · 107,226 words

Rough Sleepers: Dr. Jim O'Connell's Urgent Mission to Bring Healing to Homeless People

by Tracy Kidder  · 17 Jan 2023  · 270pp  · 88,213 words