super pumped Concepts

Super Pumped: The Battle for Uber

by Mike Isaac · 2 Sep 2019 · 444pp · 127,259 words

the ebook correspond to the print edition of this book. You can use your device’s search function to locate particular terms in the text. SUPER PUMPED THE BATTLE FOR UBER MIKE ISAAC Copyright © 2019 by Mike Isaac All rights reserved Printed in the United States of America First Edition For information

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, the second to beasts; but because the first is frequently not sufficient, it is necessary to have recourse to the second. —NICCOLÒ MACHIAVELLI, 1513 Being super pumped gives us super powers, turning the hardest problems into amazing opportunities to do something great. —TRAVIS KALANICK, 2015 CONTENTS Prologue PART Ⅰ Chapter 1: X TO

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An Owner, Not Renter Big Bold Bets Celebrate Cities Customer Obsession Inside Out Let Builders Build Make Magic Meritocracy & Toe-Stepping Optimistic Leadership Principled Confrontation Super Pumped Champions Mindset / Winning Be Yourself Some of the employees in the audience were confused. “Is this a joke?” one twenty-seven-year-old whispered to

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read like Amazon’s corporate values run through a bro-speak translation engine. People in Kalanick’s world were not happy or sad, they were “super pumped” or “super unpumped.” Company brainstorming meetings were “jam sessions.” Half the company enjoyed Kalanick’s colorful vocabulary. The other half bit their lips. Kalanick expected

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everyone to be as “super pumped” about the values as he was. Over the next two and a half hours, Kalanick explained each value in excruciating detail, carting out a different

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and protectionist. Uber was elbowing its way in for the good of the customers in the city, even though they didn’t know it yet. “Super pumped” was a particular point of pride. In Uber’s early years, every employee was evaluated on a list of eight core “Uber competencies,” from qualities

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one Uber employee explained the term. If there was one quality Travis Kalanick looked for in a new recruit, it was that they were as super pumped as he was to work for Uber. Now, six years into the company’s history, Kalanick felt Uber was finally coming into its own. With

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, 2010, Uber’s first full-time employee was the subject of a TechCrunch article. It just wasn’t the one he had hoped. “Uber CEO ‘Super Pumped’ About Being Replaced By Founder,” the headline read, an emasculating take on Graves being punted downstairs. (Behind the scenes, he was decidedly less “pumped.”) Kalanick

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a self-help guru. Kalanick always positioned Uber’s fight as “us against them.” If Kalanick thought you were a true believer, someone who stayed “super pumped” for the cause, he noticed. Maybe he’d reward you with some attention, a quick “jam sesh” together in Uber’s lobby, taking a lap

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TPG’s office on the thirty-third floor. For most of Uber’s lifespan it had been led by a man with unparalleled hustle, a super pumped visionary who pushed himself and his company to the very edge until, ultimately, he had hurtled over it. Now Uber needed something different in a

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desired. Khosrowshahi then revamped Uber’s overarching philosophy. Uber’s fourteen values, once sacrosanct, were replaced with a list of eight simple maxims. Items like “super pumped” and “always be hustlin’ ”—values sprung from the mind of an arrogant young man—were discarded. Instead they were replaced with a set of fairly

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the level. He testified that when Uber began developing its own autonomous vehicle research, Google CEO Larry Page grew increasingly “unpumped”—the polar opposite of “super pumped.” Sipping from a bottle of water, Kalanick was intense and charming, and his demeanor seemed be having a positive effect on some of the jurors

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,” Facebook, February 14, 2010, https://www.facebook.com/note.php?note_id=476991565402. 58 “Uber CEO ‘Super Pumped’ ”: Michael Arrington, “Uber CEO ‘Super Pumped’ about Being Replaced by Founder,” TechCrunch, https://techcrunch.com/2010/12/22/uber-ceo-super-pumped-about-being-replaced-by-founder/. 59 posed for an Instagram snapshot: Uber HQ (@sweenzor), Instagram Photo

Palo Alto: A History of California, Capitalism, and the World

by Malcolm Harris · 14 Feb 2023 · 864pp · 272,918 words

far the standards for Silicon Valley founder-genius had fallen since the days when world-class chemists and physicists led the start-ups. Mike Isaac, Super Pumped: The Battle for Uber (W. W. Norton, 2019), 41. vii Named for Fairchild and Intel cofounder Gordon, Moore’s “law” predicts that the density of

The Power Law: Venture Capital and the Making of the New Future

by Sebastian Mallaby · 1 Feb 2022 · 935pp · 197,338 words

Changing the World (New York: Little, Brown, 2017), 173–74. BACK TO NOTE REFERENCE 46 Pishevar, author interview. BACK TO NOTE REFERENCE 47 Mike Isaac, Super Pumped: The Battle for Uber (New York: W. W. Norton, 2019), 193. BACK TO NOTE REFERENCE 48 Stone, Upstarts, 200–4. BACK TO NOTE REFERENCE 49

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. BACK TO NOTE REFERENCE 56 Ben Smith, “Uber Executive Suggests Digging Up Dirt on Journalists,” BuzzFeed, Nov. 17, 2014. BACK TO NOTE REFERENCE 57 Isaac, Super Pumped, 122–25. BACK TO NOTE REFERENCE 58 The super-voting rights left Kalanick with about 16 percent of the votes. His co-founders, seed investors

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interview. BACK TO NOTE REFERENCE 74 Kolhatkar, “At Uber, A New C.E.O. Shifts Gears.” BACK TO NOTE REFERENCE 75 Isaac, Super Pumped, 279. BACK TO NOTE REFERENCE 76 Isaac, Super Pumped, 290–91. BACK TO NOTE REFERENCE 77 Jessica E. Lessin, Serena Saitto, and Amir Efrati, “At $45 Billion Price, SoftBank Talks

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of eliminating super-voting powers had been developed by Benchmark’s lawyers during the preparation for the Chicago ultimatum, before Khosrowshahi was recruited. See Isaac, Super Pumped, 289. BACK TO NOTE REFERENCE 81 Alfred Lee, “Uber Voting Change Proposals Could Face More Hurdles,” Information, Oct. 2, 2017. BACK TO NOTE REFERENCE 82

Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us

by Dan Lyons · 22 Oct 2018 · 252pp · 78,780 words

old-company walls, hiring Millennials who fan out across the organization, wearing Converse sneakers and untucked shirts, running hackathons and teaching oldsters how to get “super pumped” and “mastermind some shit” in a “jam sesh,” as Uber founder Travis Kalanick once put it. Also, many companies are latching on to faddish Silicon

The New Map: Energy, Climate, and the Clash of Nations

by Daniel Yergin · 14 Sep 2020

,” April 12, 2013 (“compete”). 4. “Didi Chuxing’s Founder Cheng Wei,” Times of India, August 8, 2016. 5. Interview with Jean Liu. 6. Mike Isaacs, Super Pumped: The Battle for Uber (New York: W. W. Norton, 2019), chapters 27–30; Farhad Manjoo, “Uber’s Lesson,” New York Times, June 21, 2017; Anita

The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion

by Eliot Brown and Maureen Farrell · 19 Jul 2021 · 460pp · 130,820 words

reporting. Our text builds on strong works of others that chronicled Silicon Valley’s unicorn party. Thanks for the kind suggestions from Mike Isaac, whose Super Pumped shared many similar themes on the rise and ouster of Uber’s CEO. Reeves Wiedeman was a generous and decorous competitor, and his Billion Dollar

The Rise and Fall of the Neoliberal Order: America and the World in the Free Market Era

by Gary Gerstle · 14 Oct 2022 · 655pp · 156,367 words

, 2018); Leigh Gallagher, The Airbnb Story: How to Disrupt an Industry, Make Billions of Dollars . . . and Plenty of Enemies (London: Virgin Books, 2018); Mike Isaac, Super Pumped: The Battle for Uber (New York: W. W. Norton, 2019). 23.The classic historical work on casual labor markets is Gareth Stedman Jones, Outcast London

Blood in the Machine: The Origins of the Rebellion Against Big Tech

by Brian Merchant · 25 Sep 2023 · 524pp · 154,652 words

. Cambridge: Cambridge University Press, 1986. Hyman, Louis. Temp: How American Work, American Business, and the American Dream Became Temporary. New York: Viking, 2018. Isaac, Mike. Super Pumped: The Battle for Uber. New York: W. W. Norton, 2019. Jackson, George. The Bath Archives: A Further Selection from the Diaries and Letters of Sir

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York Times reporter Mike Isaac Mike Isaac’s excellent reporting on Uber can be found both in the New York Times and in his book Super Pumped: The Battle for Uber (New York: Norton, 2019). 14. As Uber was introduced Uber’s behavior often caused protests, backlash, and even violent riots. See

Unleashed

by Anne Morriss and Frances Frei · 1 Jun 2020 · 394pp · 57,287 words

change the culture at Uber could not have been stronger. This was not lost on then-CEO Travis Kalanick. As reported by Mike Isaac in Super Pumped: The Battle for Uber, while Kalanick was on leave, he drafted an email to the company that he never ended up sending.a The email

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. McCord tells the complete story herself in her terrific book, Powerful: Building a Culture of Freedom and Responsibility (USA: Silicon Guild, 2017). 7. Mike Isaac, Super Pumped: The Battle for Uber (New York: W.W. Norton & Company, Inc., 2019), 265. 8. Anyone who cares about getting culture right should read Susan Fowler

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–141 suppliers and, 144–148 value-based, 135–136 value creation and, 141–144 writing about, 158 Stripe, 14 Su, Lisa, 62 Sulla, 72, 73 Super Pumped (Isaac), 172–173 Super You, 139 suppliers, 144–148, 153–154 talent attracting diverse, 95–104 retaining, 120–122 task forces, 92 TaskRabbit, 5, 148

Wild Ride: Inside Uber's Quest for World Domination

by Adam Lashinsky · 31 Mar 2017 · 190pp · 62,941 words

willing to give good amounts to get the right people,” he says. As for Graves, he told the technology news site TechCrunch that he was “super pumped” Kalanick was joining Uber full time, a comment the snarky site mocked in its headline given Graves’s demotion. Despite his hurt feelings and subsequent

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coined a phrase that’s central to the Uber culture. Years later Uber employees continued to say, without a whiff of irony, that they were “super pumped” about just about anything. On the day Kalanick became CEO, in October 2010, a man carrying a clipboard showed up at UberCab’s offices looking