Gambling Man
by Lionel Barber · 3 Oct 2024 · 424pp · 123,730 words
of new service companies sprang up advising customers how best to amend or upgrade existing software. This was the business known as telemarketing. The US was more advanced in telemarketing than Japan. Masa was alert to the opportunity, though the painful Son family rescue and the stagnant domestic economy acted as further
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incentive to look overseas for growth. In the summer of 1993, he paid $7m for a 49 per cent stake in a Monterey, California-based telemarketing company, Alexander & Load. Sealing the deal over breakfast at the Marriott Hotel in Santa Clara, Masa pulled out his napkin, wrote down a list of
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. SoftBank’s next move in the US was on the east coast. Upgrade Corp, founded by Jordan Levy and Ron Schreiber, was a fast-growing telemarketing business based in Buffalo, a few miles from the Canadian border. Levy and Schreiber were rugged types used to winter temperatures dropping as low as
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1997, the whistleblower begged to differ. ‘He [Masa] thinks he can do anything’ – a view shared 30 years on by Jordan Levy, the gruff American telemarketer-turned-venture-capitalist bought out by SoftBank. While an admirer of Masa’s creativity and drive, Levy’s verdict on his management style remains unchanged
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, 266, 300, 306 Acer, 119 Acorn Computers, 244 Adelson, Sheldon, 93–5, 267–8, 292 ADM, 330 Agarwal, Ritesh, 290, 299 Airbnb, 270 Alexander & Load (telemarketing company), 87, 88–9 Alibaba (Chinese technology company): Ant Financial IPO cancelled (2020), 321–2; debut on New York Stock Exchange (2014), 171, 236; eBay
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, 114, 171*; Microsoft’s BASIC programming language, 66; mouse innovation, 73; MSX system, 66–7; services business, 89–90; Starcom Networks in China, 145; and telemarketing business, 86–7; turbocharges PC revolution, 49; US as centre of innovation from mid-1980s, 74–7; Windows system, 76 solar power, 218, 219–21
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(VoIP), 165, 166; Yahoo! BB, 158–63, 164–7, 171, 172–4, 178, 182, 186, 205 see also dot-com bubble (1998-2000); mobile internet telemarketing business, 86–7 Temasek (Singapore’s sovereign wealth fund), 224 Tepco (Tokyo Electric Power Company), 159, 214–15, 220 Tesla, 35, 259, 274–5, 276
Home Comforts: The Art and Science of Keeping House
by Cheryl Mendelson · 4 Nov 1999 · 1,631pp · 468,342 words
of intrusion … Modern threats to privacy … Door-to-door solicitation … Unsolicited mail, unwanted sexually oriented mail … Removing your name from marketing lists … Unwanted telephone calls, telemarketing … Federal regulations … State regulations … Telephone harassment … Caller ID … Cellular and cordless telephones … Radio, television, and cable television … Computers and privacy The house of everyone is
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buy products that are advertised as available in far too many other places as it is. Besides, even unlisting your number does not guarantee immunity. Telemarketers get hold of it one way or another, and once it is on someone’s computer database, it tends to circulate. Moreover, fraud and high
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-pressure tactics in telemarketing have become scandalous, resulting in a number of high-profile prosecutions. Yet, for reasons that are hard to comprehend, the laws protecting us from harassment
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to fear that improvement will be slow in coming. In the meantime, some telephone companies are working on a technological solution to the problem of telemarketing calls, at least for those who have Caller ID. (See page 775.) For example, some companies have created a service that screens calls that block
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ID in some areas, screens only calls that have their Caller ID information blocked, and thus will not help (at least not at present) with telemarketers, who do not block their numbers but use equipment that causes them to show up as “unknown” on Caller ID. Federal Regulations. State and federal
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laws regulate telemarketing. The federal Telephone Consumer Protection Act of 1991 addressed some of the worst abuses in the field. The act lets anyone who receives more than
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, but none that poses a threat to the peace and privacy of the home. The FCC’s rules on telemarketing are otherwise rather soft. When you are solicited, if you tell the telemarketer that you want to get off its list, it is required to put you on a “do-not-call
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” list, which is good for ten years, and to stop calling you. But this doesn’t stop a dozen other telemarketers from calling you; each one has to be informed individually. You will not even be put on the do-not-call lists of a
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telemarketer’s affiliates unless you specifically request this. Moreover, the rule regarding the “do-not-call” list does not apply to nonprofit organizations or calls that
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are not made for a “commercial” purpose. The FCC regulations also prohibit telemarketing before 8:00 A.M. and after 9:00 P.M., but this does not help people who work at night and sleep during the
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a telephone number or address at which that person or organization can be reached. A second federal act, the Telemarketing and Consumer Fraud and Abuse Prevention Act of 1994 (sometimes called the “Telemarketing Act”), aims primarily at preventing fraud, but its provisions bear upon privacy issues as well. The FTC has prescribed
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rules enforcing this act that, among other things, forbid telemarketers to call someone repeatedly or continuously with the intent to annoy, abuse, or harass him or her; to call someone who has previously stated that
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he or she does not wish to receive calls from the telemarketer; to call before 8:00 A.M. or after 9:00 P.M.; or to fail promptly to disclose the identity of the seller, that
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the purpose of the call is to sell something, and the nature of what is being sold. (By the way, unless you tell the telemarketers never to call again, they can call you as often as they like so long as they do not intend to annoy, abuse, or harass
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number in the United States Government listings in the blue pages of your telephone directory.) State Regulations. Both the Consumer Telephone Protection Act and the Telemarketing Act specifically provide that they do not preempt state laws. This means that states can enact more stringent laws than the federal laws that regulate
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telemarketers, and states can add local remedies to any existing federal ones, which gives you two possible routes for your complaints. Although federal regulation would seem
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most effective, because telemarketing is a big interstate business that relies on national databases, several states have gone further and faster than the federal government in protecting the home
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in federal law. Where the FTC requires “prompt” disclosure of who is calling and what for, some states actually specify the number of seconds the telemarketer has in which to comply—periods from ten to sixty seconds have been specified. Some state laws ban automated dialing and prerecorded messages entirely. State
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-to-door solicitations.) Some states, such as Florida, Alaska, Oregon, and Georgia, maintain “do-not-call” lists; if you put your name on the list, telemarketers are obliged not to call you. Similar proposals are being debated elsewhere. Telephone Harassment. Worse than any telephone solicitations are telephone calls made for the
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, even if you decline the service, and call you repeatedly in the hope of persuading you to sign up—or even sell your number to telemarketers. Any business you call for the purpose of making inquiries or complaints can find out how to reach you in the privacy of your home
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loose vs. bags, 80 making of, 79-81 serving of, 72-73 types of, 79-80 tear strength of fabric, 211 Telecommunications Act (1996), 777 Telemarketing and Consumer Fraud and Abuse Prevention Act (1994), 774 telephone answering machines, 632, 773 telephone calls, unwanted, 772-73 Telephone Consumer Protection Act (1991), 773
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regulations for, 773-74 harassment on, 775 need for anonymous calls on, 775 prerecorded calls and, 774 safety and, 773 state regulations for, 774-75 telemarketing on, 773-74 television: bedrooms and, 655-56 indiscriminate viewing of, 597 laws affecting, 777 see also cable television temperature(s), indoor: for carpets, 470
Disrupted: My Misadventure in the Start-Up Bubble
by Dan Lyons · 4 Apr 2016 · 284pp · 92,688 words
were a head of marketing and a head of sales. Those guys assembled an old-fashioned phone sales operation, with an army of low-paid telemarketers who would badger companies into signing up for a one-year subscription. The salespeople targeted small business owners, whose needs were relatively simple and who
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, not very tech savvy. Eventually some customers would become disenchanted with the software and refuse to renew for a second year. By then HubSpot’s telemarketers would have found new customers to replace the ones who were leaving. By 2011, HubSpot had about five thousand customers. That year, the company raised
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’m a part of this. I’m working for the people who fill your email inbox with junk mail, the online equivalent of those pesky telemarketers who call you at dinnertime to sell you new windows or a set of solar panels for your roof. I rationalize this by telling myself
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me, I am completely transfixed. I’ve never seen or heard anything like this. Have you ever received a call from one of those annoying telemarketers and wondered what it must be like on his end of the phone? How many people are in the room where he is sitting? How
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buying whatever he’s selling? How did he learn how to do this? How does he rationalize what he does? The online version of that telemarketer’s world is the one that I’ve now entered. I’m in the Land of Spam, learning how to send email to lists of
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attract about 1 million visitors a month. At the end of the month the blog team sends the fresh leads to the sales department, where telemarketers start “nurturing” them, asking them to try a demo of the product. The prospects who look at a demo are handed off to other sales
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in addition to getting my own little blog, I am going to be moving to a new location, away from the blog team, in the telemarketing call center. It’s the loudest room in the building. People call it the spider monkey room. Zack assures me that this move will only
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and find that my desk is empty. The blog girls, smirking, say they don’t know what happened to my stuff. I go to the telemarketing center and wander around. There, on a desk against a wall, piled in a sad heap, I find my belongings: my laptop, my monitor, my
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up. He asks questions, gets hung up on, dials again. All. Day. Long. There are dozens more like him in this room. This is the telemarketing center, and it reminds me of the boiler-room operations you see in the movies, with people arranged in rows, some standing, some sitting, packed
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, and they are all in their early twenties, all talking at once, all saying the same things, over and over again. To be sure, the telemarketers at HubSpot are not selling penny stocks or fake real estate. They are selling a real product. I don’t see anything fraudulent or illegal
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into call centers, as a way to lower its selling costs. Tech companies refer to these operations as “inside sales,” which sounds more respectable than “telemarketing.” While a lot of tech companies do some selling over the phone, from what I’ve been told HubSpot’s operation is more aggressive than
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almost a form of hazing. If you want to become a high-level (and better paid) salesperson, you first must make your bones in the telemarketing pit. The call center is about the size of a football field, with redbrick walls, a high ceiling, exposed beams, and no sound dampening. The
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get someone to say yes to a demo. At that point the lead gets passed to someone else. Those people are paid better than the telemarketing people, but they too operate under insane pressure. Selling software is a grueling job, and it’s especially rough at HubSpot, which imposes monthly quotas
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demo, and after she’s seen enough I take her for a spin around the offices. I show her my sad little desk in the telemarketing room, which is a bit of a step down from the office I had in New York, which had a view out over Central Park
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. I’m now working up on the fourth floor, in a newly renovated space, a world away from the ring of hell that is the telemarketing room. I’m writing e-books aimed at venture capitalists and chief marketing officers, which isn’t as fun as being a columnist at Newsweek
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for other publications, including Valleywag. My wife, Sasha, offered emotional support and boosted my spirits during the dark time when I was banished to the telemarketing center at HubSpot. She stayed calm when I was freaking out and dealing with lawyers and being interviewed by the FBI and trying to figure
Bullshit Jobs: A Theory
by David Graeber · 14 May 2018 · 385pp · 123,168 words
so much of the “service” sector as of the administrative sector, up to and including the creation of whole new industries like financial services or telemarketing, or the unprecedented expansion of sectors like corporate law, academic and health administration, human resources, and public relations. And these numbers do not even reflect
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musicians would clearly be a lesser place. It’s not entirely clear how humanity would suffer were all private equity CEOs, lobbyists, PR researchers, actuaries, telemarketers, bailiffs, or legal consultants to similarly vanish.1 (Many suspect it might improve markedly.) Yet apart from a handful of well-touted exceptions (doctors), the
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, the worse this situation tends to become. The real sticky problem comes in when it’s a question of whether certain kinds of work (say, telemarketing, market research, consulting) are bullshit—that is, whether they can be said to produce any sort of positive social value. Here, all I’m saying
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should be abolished. My own research indicated that within the service economy, there were only three significant exceptions to this rule: information technology (IT) providers, telemarketers, and sex workers. Many of the first category, and pretty much all of the second, were convinced they were basically engaged in scams. The final
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have armies.12 If no one had an army, armies would not be needed. But the same can be said of most lobbyists, PR specialists, telemarketers, and corporate lawyers. Also, like literal goons, they have a largely negative impact on society. I think almost anyone would concur that, were all
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telemarketers to disappear, the world would be a better place. But I think most would also agree that if all corporate lawyers, bank lobbyists, or marketing
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, most of what she’d be doing would just be box-ticking exercises anyway. I received one testimony from a man who worked for a telemarketing company with a contract with a major IT firm. (Let’s say Apple. I don’t know if it was Apple. He didn’t tell
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it would be impolite not to. This is as pointless as pointless can be, but how, exactly, would one classify it? Certainly Jim, being a telemarketer, would qualify as a goon. But he was a goon whose entire purpose was to maneuver people into box ticking. Another ambiguous multiform category are
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move German soldiers’ computers down the hall. Or Nouri’s firm that promoted an algorithm that didn’t work. Or any of a hundred fake telemarketing or compliance firms. In every one of those offices, someone has to water the plants. Someone has to clean the toilets. Someone has to handle
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about their situation. It’s not just the purposelessness—though certainly, it’s that. It’s also the falseness. I’ve already mentioned the indignation telemarketers feel when they are forced to try to trick or pressure people into doing something they think is against their best interests. This is a
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“beauty work,” which involved manipulating images of celebrities so as to make audiences feel unattractive and then selling them cures that didn’t really work. Telemarketers sometimes expressed similar concerns, but, again, much of what they were doing was simple fraud; you don’t really need an elaborate theory of social
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the job retains some value. In some instances of my job, this did occur, but it tended to be the exception rather than the rule. Telemarketer: It’s a job with no social value whatsoever. At least if you stack shelves at a supermarket, you are doing something that benefits people
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chewing Eric out as a “nonsensical idiot” for quitting such a high-paying job, “Well, what good could that job do for anyone anyway?” The telemarketer cited above made an explicit appeal to the concept of “social value”—value to society as a whole. This concept came up periodically in other
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who still doesn’t make as much a year as she once might have in three months’ stripping. 33. As evidence for this generalization: if telemarketers or useless middle managers were to be made illegal, a black market would be unlikely to emerge to replace them. Obviously, historically this has tended
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the department in a quandary, so they decided to grant him a degree, instead, for Cat’s Cradle.) 8. The most likely at #702 is Telemarketer; the least, at #1, Recreational Therapist; Anthropologists such as myself are fairly safe at #32. See Frey and Osborne (2017)—the original, online version of
Talk Is Cheap: Switching to Internet Telephones
by James E. Gaskin · 15 Mar 2005 · 731pp · 134,263 words
Call Call Return Do Not Disturb Call Return Caller ID Block Filters Last Number Redial Repeat Dialing International Call Block Call Waiting International Call Block Telemarketer Block Speed Dial 8 & Speed Dial 100 Ring Lists Call Forward Caller ID - Name Retrieval Call Hunt Line Unavailable Forward Voice Messaging/Management The cost
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pockets, but running from room to room to answer a wrong number isn't much fun. When we get a wrong number, or worse, a telemarketer, we don't appreciate our impromptu exercise program because then we're too out of breath to curse at the
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telemarketer. Unfortunately, your broadband phone must be plugged into your broadband router or telephone adapter, and you only have one of those units. Certain digital phones
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friend to sign up for your broadband phone service, and your service will reward you. Check out Table 5-1 for more details. VoicePulse offers Telemarketer Block, which may be worth changing your phone service for, all by itself. Lingo offers Automatic Call Rejection, which refuses calls with numbers blocked out
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or listed as anonymous, common tricks of telemarketers. Packet8 offers call blocking of anonymous calls as well. One way for companies to get more business is to encourage their happy customers to become
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] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] teleconferences Telemarketer Block Teleo, business-oriented softphone integrated with Microsoft Office telephones adapters bandwidth systems versus Internet Telephony three-way calling Time Warner 2nd TiVo phone links
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Call Call Return Do Not Disturb Call Return Caller ID Block Filters Last Number Redial Repeat Dialing International Call Block Call Waiting International Call Block Telemarketer Block Speed Dial 8 & Speed Dial 100 Ring Lists Call Forward Caller ID - Name Retrieval Call Hunt Line Unavailable Forward Voice Messaging/Management The cost
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pockets, but running from room to room to answer a wrong number isn't much fun. When we get a wrong number, or worse, a telemarketer, we don't appreciate our impromptu exercise program because then we're too out of breath to curse at the
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telemarketer. Unfortunately, your broadband phone must be plugged into your broadband router or telephone adapter, and you only have one of those units. Certain digital phones
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friend to sign up for your broadband phone service, and your service will reward you. Check out Table 5-1 for more details. VoicePulse offers Telemarketer Block, which may be worth changing your phone service for, all by itself. Lingo offers Automatic Call Rejection, which refuses calls with numbers blocked out
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or listed as anonymous, common tricks of telemarketers. Packet8 offers call blocking of anonymous calls as well. One way for companies to get more business is to encourage their happy customers to become
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] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] teleconferences Telemarketer Block Teleo, business-oriented softphone integrated with Microsoft Office telephones adapters bandwidth systems versus Internet Telephony three-way calling Time Warner 2nd TiVo phone links
Golden Holocaust: Origins of the Cigarette Catastrophe and the Case for Abolition
by Robert N. Proctor · 28 Feb 2012 · 1,199pp · 332,563 words
. In 1997, for example, R. J. Reynolds received 260,000 calls to its consumer relations department, plus an additional 400,000 calls via its outside telemarketing contractors.74 Philip Morris fields an even larger volume, which can increase dramatically during periods of special promotions. At the turn of the millennium the
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to obtain free brand-linked merchandise after accumulating “Marlboro Miles” (for smoking that brand). The response was one of the largest in the history of telemarketing, generating 900,000 calls in the first forty-five minutes and 2.5 million during the first four hours. Nearly 10 million smokers participated in
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, which Philip Morris marketers characterized as “the largest promotion in consumer products history.” Some 4 million orders were placed and 11 million items shipped.76 Telemarketing on such a scale requires complex and coordinated management. In 1993, for example, just to receive calls and process orders for its Marlboro Adventure Team
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promotion, Philip Morris established a new 450,000-square-foot “fulfillment facility” in Lafayette, Indiana, staffed by 350 employees, and a new Customer Service Telemarketing Facility in Kankakee, Illinois, with a staff of 25 to handle phone orders. Philip Morris in the year 2000 expanded its call-receiving capabilities, implementing
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Camel maker. Brown & Williamson’s operations were on a smaller scale, but in the 1990s the company contracted with the Cognos Corporation to handle its telemarketing and data processing, including help with assembling logs of calls to the company. Though tobacco companies may receive millions of calls and emails in any
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adult society Rockefeller University’s gratitude Special Markets Department sponsorship of sports Sylvester Stallone paid to smoke in films strategic plan for Kools targets blacks telemarketing use of UKELON Viceroy strategy targets “young starters” “worse than Hitler”. See also Barclay squabble; Kool; Reynolds; Viceroy; Addison Yeaman Brownlee, K. Alexander (Special Projects
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, George Washington University) manufactured ignorance. See agnotology, ignorance marketing: coast-to-coast contact sponsorships direct mail event marketing hijacking of symbols marketing psychology sports marketing telemarketing viral advertising. See also advertising; sampling market targets: African Americans anyone with lips Arabs Asians Dutch students “ethnics” Fubyas gays and lesbians “health segment” high
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” on weaning from nicotine causing “liquidation of the cigarette industry” Teeter, John H. (Executive Director, Damon Runyon Fund) teeth, discouraging images of diseased mouth and telemarketing television: as advertising medium cigarette ads banned from fifty hours of cigarette ads watched per person per year generates media allies industry desperate to find
Daemon
by Daniel Suarez · 1 Dec 2006 · 562pp · 146,544 words
job. I can give you a big news story. Are you interested?” Anderson just stood there, trying to decide. What was this, some sort of telemarketing scam? Was it another stalker? “I didn’t hear you say anything. Do you want the information? Just say ‘yes’ or ‘no.’” She tried to
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. This is an interactive voice system. It can only understand certain things you say.” Anderson hung up. Damned telemarketers. Her phone rang again almost immediately. She let it go to voice mail. Psycho telemarketers. She looked around for someone who might be staring at her. No one seemed to be watching. Her
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hear her twirling the phone cord around her finger. “You have such a great voice, Charles.” “Thank you, miss.” TeleMaster tracked the activities of individual telemarketers down to the second. Average number of seconds between phone calls, average number of seconds for each call, average number of calls per day, average
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—the ear not covered by a headset. An unarmed guard paced a catwalk above him behind a steel mesh barrier. The Warmonk, Inc., prison-based telemarketing facility in Highland, Texas, was privately owned and operated under contract to the Texas Department of Criminal Justice. It was connected to the maximum-security
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a covered pedestrian bridge. The prisoners’ labor was ostensibly used to defray the costs of their incarceration. At thirty cents an hour, they gave Indian telemarketers a run for their money. Like almost half the guests of the Texas Department of Corrections, Mosely was black. Prisoner #1131900 was his new name
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looked around to see if anyone was watching him. Yes, he’d taken the company’s bullshit IQ test. It was a requirement of the telemarketing post. But he had no idea how he’d scored. Whoever was pulling this prank probably didn’t either. He hung up the line again
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respect of the Latinos and White Supremacists because he just plain had charisma. Perhaps that was why he’d been given a chance in the telemarketing pit. Stokes suddenly stopped laughing. Mosely looked up. Four prison guards stood outside the cell door, with Alfred Norris, the burly red-faced watch officer
The Best of 2600: A Hacker Odyssey
by Emmanuel Goldstein · 28 Jul 2008 · 889pp · 433,897 words
barrels of small hand guns were pointed at me, wielded by men dressed in what you might call “land warrior nerd” attire. They were wearing telemarketer headsets and I heard the cracking of walkie-talkies. I don’t remember the specifics. All I know is that I was facing the other
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never really took part, but I played enough to build my own advanced Rock Box without the aid of others. Loved to blast the random telemarketer who called. Seems they call much more now. I remember that 1-800-4249096 and 9098 were the White House Press Line and the Department
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this service does have some flaws, I feel that it is better than Anonymous Call Rejection (ACR) for certain types of annoyance calls. For instance, telemarketers can still get through to a line equipped with ACR without sending any Caller ID information. There are also some PICCs (Pre-subscribed Interexchange Carrier
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Page 670 670 Chapter 16 it. The “sales call refusal” is pretty useful. If the caller is stupid enough to identify that they are a telemarketer, you can have this announcement played to them. It will inform the caller that you do not accept telephone solicitations and wish to be placed
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on their Do Not Call list. I have never had a telemarketer attempt to ring my line through Call Intercept, although with the new National Do Not Call List, some of these phone solicitors may become desperate
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than being a large security issue in New York, Call Intercept is a great service. By subscribing to it, you will receive close to zero telemarketing calls. Having your anonymous callers hear hold music while you decide how to handle the call is pretty nifty as well. I have honestly enjoyed
Care to Make Love in That Gross Little Space Between Cars?: A Believer Book of Advice
by The Believer, Judd Apatow and Patton Oswalt · 6 Mar 2012
: I am having trouble finding a job because I have a degree in English and everyone knows that is a fake degree. Should I do telemarketing or just let the earth have me? Michelle Portland, OR Dear Michelle: I would like to help you but, frankly, your letter is breathtakingly insensitive
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to those of us who majored in telemarketing. Are you under the impression that you can simply waltz into a telemarketing position without ever taking courses like “Introduction to Telemarketing: Conceptions of the Sensory,” “Telemarketing Perspectives: The Poetics of American Humanism,” or even “Gendered Identities: An Introduction to
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Black Queer Telemarketing”? And your equally cavalier approach to taking your own life—“let the
The Elements of Power: Gadgets, Guns, and the Struggle for a Sustainable Future in the Rare Metal Age
by David S. Abraham · 27 Oct 2015 · 386pp · 91,913 words
-rejected-MMTA-LME-online-pricing-proposal.html. 7. Nigel Tunna, interview by David Abraham, Ganzhou, China, August 11, 2013. 8. In 1992, several Canada-based telemarketing companies sold indium directly to investors at inflated prices before going out of business several years later, after law-enforcement investigations in the United States
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-product production, 79–80 Cadmium, 3, 116, 148, 159, 167, 181, 258n3 Cadmium-tellurium thin films, 148–49 Calculators, 118–19 Canada: indium sales via telemarketing, 251n7 mining workforce, age of, 85 Carbon emissions, 152–53, 266n5, 281n2 Carnegie Mellon University, 211 Carneiro, Tadeu: on CBMM, 43, 46, 64–65 lack
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: energy demand in, 208 recycling in, 191 steel production in, 64 Indium: characteristics of, 3 pricing of, as by-product production, 80 processing of, 78 telemarketing sales of, 251n7 trading of, 97, 103, 205 uses of, 2, 13, 123, 187, 264n33 Indonesia: defense expenditures, 278n31 illegal minerals trade in, 105–8
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on, 220. See also individual technologies (e.g., batteries, wind turbines) Technology metals. See Rare metals Teck Resources, 184 Teddy Ruxpin (talking teddy bear), 119 Telemarketing, indium sales via, 251n7 Tellurium, xiii, 78–79, 80, 148–50, 167, 190, 207, 209, 246n40 Tenent, Robert, 217 Teng Biao, 200 Teran, Alex, 147
My Life as a Goddess: A Memoir Through (Un)Popular Culture
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Dead People Suck: A Guide for Survivors of the Newly Departed
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Terms of Service: Social Media and the Price of Constant Connection
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Global Spin: The Corporate Assault on Environmentalism
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Lost at Sea
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Shorter: Work Better, Smarter, and Less Here's How
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Cultureshock Paris
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Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us
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VoIP Telephony with Asterisk
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Digging Up Mother: A Love Story
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Googled: The End of the World as We Know It
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When Things Start to Think
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Working the Street: What You Need to Know About Life on Wall Street
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Shortchanged: Life and Debt in the Fringe Economy
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The New Ruthless Economy: Work & Power in the Digital Age
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Shampoo Planet
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Pandemic, Inc.: Chasing the Capitalists and Thieves Who Got Rich While We Got Sick
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This Is Not Fame: A "From What I Re-Memoir"
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After the New Economy: The Binge . . . And the Hangover That Won't Go Away
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Utopia for Realists: The Case for a Universal Basic Income, Open Borders, and a 15-Hour Workweek
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Duped: Double Lives, False Identities, and the Con Man I Almost Married
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