workplace surveillance Concepts

You've Been Played: How Corporations, Governments, and Schools Use Games to Control Us All

by Adrian Hon · 14 Sep 2022 · 371pp · 107,141 words

/microsoft-365/blog/2020/10/29/power-your-digital-transformation-with-insights-from-microsoft-productivity-score; Alyse Stanley, “Microsoft’s Creepy New ‘Productivity Score’ Gamifies Workplace Surveillance,” Gizmodo, November 26, 2020, https://gizmodo.com/microsofts-creepy-new-productivity-score-gamifies-workp-1845763063. 51. “Did He Really Say That?” Ask MetaFilter, February 18

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of fringe software vendors. Now it’s built into MS 365. A new feature to calculate ‘productivity scores’ turns Microsoft 365 into an full-fledged workplace surveillance tool,” Twitter, November 24, 2020, https://twitter.com/WolfieChristl/status/1331221942850949121?s=20; Todd Bishop, “Microsoft Will Remove User Names from ‘Productivity Score’ Feature After

The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism

by Nick Couldry and Ulises A. Mejias · 19 Aug 2019 · 458pp · 116,832 words

that is inherent to market economies, capitalist labor relations have—according to Fuchs—always been characterized by at least three types of surveillance: applicant surveillance, workplace surveillance, and workforce surveillance.97 For applicant surveillance, there is an increasing reliance on automated testing rather than on human assessment. By 2014, an estimated 60

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/. 108. Cf. Hamblen, “Wearables for Workplace.” For a broader discussion, see Lupton, “Domains of Quantified Selves” on “forced self-tracking”; and Rosenblat, Kneese, and Boyd, “Workplace Surveillance.” 109. Kaplan, “The Spy,” 136. 110. Braverman, Labor. 111. Samaddar, Marx and the Postcolonial Age, 4–5. 112. Galloway, The Four. 113. Brynjolfsson and McAfee

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, 1999. . “Screen and Intervene: Governing Risky Brains.” History of the Human Sciences 23, no. 1 (2010): 79–105. Rosenblat, Alex, Tamara Kneese, and danah boyd. “Workplace Surveillance.” Social Science Research Network, December 14, 2014. https://papers.ssrn.com/abstract=2536605. Rosenblat, Alex, and Luke Stark. “Algorithmic Labor and Information Asymmetries: A Case

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, Glen, 229–30n123 “What Privacy Is For” (Cohen), 229n106 WhatsApp, 10–11 Williams, Eric, 222n24 Windows (Microsoft), 49 Winner, Langdon, 20 Wood, Allen, 153, 154 workplace surveillance, 13, 63–66, 153–54, 225n37 World Economic Forum, 89, 138–39, 178 Wylie, Christopher, 3 Yahoo!, 225n14 Yammer (Microsoft), 65 Yandex, 55 Yang, K

New Laws of Robotics: Defending Human Expertise in the Age of AI

by Frank Pasquale · 14 May 2020 · 1,172pp · 114,305 words

/sites/default/files/Metadata%20report%20FINAL%202%2021%2014%20cover%20%2B%20inside%20for%20web%20%283%29.pdf. 63. Ajunwa, Crawford, and Schultz, “Limitless Workplace Surveillance.” 64. Shoshana Zuboff, The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power (New York: PublicAffairs, 2019). 65

The Lonely Century: How Isolation Imperils Our Future

by Noreena Hertz · 13 May 2020 · 506pp · 133,134 words

to monitor staff, including tracking keystrokes, monitoring email conversations and even monitoring conversations between staff’.23 ‘User-activity monitoring’ – UAM, as this new world of workplace surveillance is known – was on track to be a $3.3 billion industry by 2023.24 Now, with a rapid rise in remote working as a

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possible and the degree to which decision-making powers have been ceded to machines. Once again, it’s a matter of scale. For whereas ‘previously, workplace surveillance was discrete, limited to the gaze of the supervisor, and confined to the workplace’, writes Oxford University political scientist Ivan Manokha, it is now ‘omnipresent

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and those of individuals and corporations, as well as by the technological advances of the twenty-first century, whether we’re talking our smartphone addiction, workplace surveillance, the gig economy or our increasingly contactless experiences. Moreover, these drivers are often closely interlinked. If your employer doesn’t give you time off to

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/amazon-wristband-tracking-privacy.html. 22 James Bloodworth, Hired: Six Months Undercover in Low-Wage Britain (Atlantic Books, 2018). 23 Luke Tredinnick and Claire Laybats, ‘Workplace surveillance’, Business Information Review 36, no. 2 (2019), 50–2, https://doi.org/10.1177/0266382119853890. 24 Ivan Manokha, ‘New Means of

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Workplace Surveillance: From the Gaze of the Supervisor to the Digitalization of Employees’, Monthly Review, 1 February 2019, https://monthlyreview.org/2019/02/01/new-means-of-workplace-surveillance/. 25 Zuboff, The Age of Surveillance Capitalism. 26 Olivia Solon, ‘Big Brother

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isn’t just watching: workplace surveillance can track your every move’, Guardian, 6 November 2017, https://www.theguardian.com/world/2017/nov/06

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/workplace-surveillance-big-brother-technology. 27 Ibid. 28 Note that by ‘sales’ I am including trials. For example, one supplier

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, ‘Brave New Workplace: Technology and Work in the New Economy’, Work and Occupations 16, no. 4 (1989), 363–92. 41 Ivan Manokha, ‘New Means of Workplace Surveillance: From the Gaze of the Supervisor to the Digitalization of Employees’, Monthly Review, 1 February 2019, https://monthlyreview.org/2019/02/01/new-means-of

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-workplace-surveillance/. 42 In 1985, 30% of OECD workers were unionized; by 2019 this had fallen to 16%. Niall McCarthy, ‘The State Of Global Trade Union Membership’,

Can't Even: How Millennials Became the Burnout Generation

by Anne Helen Petersen · 14 Jan 2021 · 297pp · 88,890 words

affects workers on a practical level, with effects that can be loosely divided into the rise and glorification of overwork, the spread and normalization of workplace surveillance, and the fetishization of freelance flexibility. Each of these trends contributes to burnout in its own noxious way. But the end result is the same

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efficiency or happens so incrementally that employees have few avenues for resistance. “Your employer controls your livelihood,” Ben Waber, an MIT scientist who’s studied workplace surveillance, explains. “And if they say ‘give me this data,’ it’s very hard to say no.”12 When there are so few options for stable

Arriving Today: From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

by Christopher Mims · 13 Sep 2021 · 385pp · 112,842 words

, and how the two were designed with the same principles in mind. You will be introduced to “Bezosism,” that braiding together of management practices, AI, workplace surveillance, robots, and hard automation that is the engine of Amazon’s success, and possibly the future of all low-skilled labor. You will come to

Exponential: How Accelerating Technology Is Leaving Us Behind and What to Do About It

by Azeem Azhar · 6 Sep 2021 · 447pp · 111,991 words

staff (who would now be known as ‘human resources’). This approach would soon become the norm in large organisations.64 As one contemporary account of workplace surveillance put it, ‘Not only would workplaces … be designed so that workers would internalize their boss’ gaze, but the addition of these testing methods signalled that

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Secret History of the Workplace (New York: Anchor Books, 2015), p. 42. 64 Saval, Cubed, p. 56. 65 Alex Rosenblat, Tamara Kneese and danah boyd, Workplace Surveillance (Data & Society Research Institute, 4 January 2017) <https://doi.org/10.31219/osf.io/7ryk4>. 66 ‘In March 2017, the Japanese Government Formulated the Work

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_studies/ai_happiness/> [accessed 6 October 2020]. 67 Alex Hern, ‘Microsoft Productivity Score Feature Criticised as Workplace Surveillance’, The Guardian, 26 November 2020 <http://www.theguardian.com/technology/2020/nov/26/microsoft-productivity-score-feature-criticised-workplace-surveillance> [accessed 1 April 2021]. 68 Stephen Chen, ‘Chinese Surveillance Programme Mines Data from Workers’ Brains’, South

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: Custom, Commerce, and Inherently Public Property’, The Unviersity of Chicago Law Review, 53(3), 1986, pp. 711–781 Rosenblat, Alex, Tamara Kneese and danah boyd, Workplace Surveillance (Data & Society Research Institute, 4 January 2017) <https://doi.org/10.31219/osf.io/7ryk4> Rotman, David, ‘We’re Not Prepared for the End of

Uberland: How Algorithms Are Rewriting the Rules of Work

by Alex Rosenblat · 22 Oct 2018 · 343pp · 91,080 words

track driver movements in granular detail, from the shakiness of their phones to their passenger-sourced ratings for each trip, Uber employs a type of workplace surveillance that contradicts its claims that it has a “hands off” management style. For example, the app displays a safe-driving report with two categories, Smooth

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to Their ‘Choices.’” Gizmodo, December 21, 2017, https://gizmodo.com/in-letter-uber-said-drivers-didnt-make-advertised-earn-1820928444. 33. For further research into workplace surveillance and how this dynamic intersects with the work of being an independent driver in the trucking industry, see Karen Levy, “The Automation of Compliance: Techno

Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us

by Dan Lyons · 22 Oct 2018 · 252pp · 78,780 words

, but it is often used as a metaphor about power and control in modern society, most notably by French philosopher Michel Foucault. Researchers who study workplace surveillance often cite Foucault’s work when they discuss the “panoptic effect” that surveillance exerts on employees. Today electronic surveillance at work has become nearly ubiquitous

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Tool.” Guardian, October 13, 2014. https://www.theguardian.com/technology/2014/oct/13/millions-of-voiceprints-quietly-being-harvested-as-latest-identification-tool. Ball, Kirstie. “Workplace Surveillance: An Overview.” Labor History 51, no. 1 (2010): 87–106. https://doi.org/10.1080/00236561003654776. Beyer, Elizabeth. “Why One-Third of American Working-Age

The Job: The Future of Work in the Modern Era

by Ellen Ruppel Shell · 22 Oct 2018 · 402pp · 126,835 words

, equally damaging drawbacks. In a recent analysis aptly entitled “Watching Me Watching You,” British anthropologists Michael Fischer and Sally Applin conclude that as commonly construed, workplace surveillance creates “a culture where…people more often alter their behavior to suit machines and work with them, rather than the other way around, and…this